The short answer
Cherish sells Serenity, a plug-in hub that uses radar to sense people through walls across several rooms, with microphones and a speaker. It notices falls, including slumps and falls from bed, follows daily routines, and alerts the family's Care Circle and Cherish's response center. It is sold to families, directly and through Alarm.com security dealers and AT&T, and a wall-mounted version goes to hospitals and nursing homes; we found no US home care agency offering it. For agencies that want to offer monitoring under their own name, the alternatives are Senecta, which senses heat and sound, asks the client first and then calls your agency and the family; Sensi.AI (audio); Pontosense (radar); and StackCare (motion sensors).
At a glance
| Cherish | Senecta | |
|---|---|---|
| How it senses | Radar that reaches through walls, plus microphones and environmental sensors; no camera | Low-resolution thermal sensing plus sound; no ordinary camera |
| Built for | Families, directly and through Alarm.com security dealers and AT&T; a wall-mounted version for facilities | Clients in their own homes, through home care agencies |
| What it notices | Falls, including slumps and falls from bed, body position and daily routines; it also claims heart rate and breathing | A possible fall in the room; it asks the client first, then calls the people in the response plan |
| What is kept | No camera; its 2020 privacy policy lists sensor readings such as heart rate, kept as long as necessary | Nothing, except the heat images and audio of an event classified as a possible fall |
| Who answers alerts | The family's Care Circle, Cherish's response center, and optionally the client's doctor | Your agency and the family's emergency contacts, by phone; no monitoring centre |
| Setup and connection | A plug-in hub on a dresser or table, with built-in cellular and Wi-Fi | Plug-in pods with built-in cellular; nothing to mount or join to the home's Wi-Fi |
| Whose brand families see | Cherish's; we found no white-label or agency offer | Your agency's |
Cherish facts from its Home Hub page, its 2025 release, AT&T, privacy policy, TechCrunch, as read on October 21, 2026. Senecta's from our service agreement. Check each company's current terms before you decide.
How each one works
Cherish senses through walls. Its Home Hub sits on a dresser or table in a corner, plugs in and uses radar to track people across several rooms, up to about forty feet away, along with microphones and environmental sensors. It learns daily patterns, notices falls from hard falls to slumps and falls from bed, and tells whether a person is sitting, standing, walking or lying down; Cherish's chief executive has said it can also follow resting heart rate and breathing from a distance. The hub has speakers and a voice interface, and connects over built-in AT&T cellular as well as Wi-Fi.
Senecta looks at heat and listens for events. A low-resolution thermal sensor sees a person as a warm shape, and a microphone listens for the sounds that go with a fall. The pair is built for one question, whether someone went down and stayed down, and the pod asks the client “Are you okay?” before anyone is called. If the answer is not a clear yes, it calls your agency and the family's emergency contacts in the order you agreed. How Senecta detects a possible fall explains the method and its limits.
What is kept, and the consent conversation
Neither uses an ordinary camera, and both have microphones. We found no published description of what audio Cherish keeps, and its privacy policy, dated December 2020, predates the radar product and lists sensor readings such as heart rate, kept for as long as necessary for its purposes. Senecta's thermal sensor sees a person as a warm shape and its microphone listens for the sounds of a fall; nothing is kept except the heat images and audio of a possible fall. There is also a difference in reach: radar passes through walls, while a thermal sensor sees only the room it is in. Our security and privacy page sets out exactly what Senecta keeps.
Who answers when something happens
Cherish's alerts go to the family's Care Circle, to Cherish's own response center and, if the family chooses, to the client's doctor; we did not find who staffs the response center or what it does. Senecta has no monitoring centre: when it notices a possible fall, the pod asks the client “Are you okay?” out loud and then calls your agency and the family's emergency contacts, in the order you agreed, until someone answers (see how it works). With Cherish's Home Hub the family is the customer; with Senecta your agency is, and the alert reaches your team.
Other alternatives to Cherish
The other products agency owners most often name to us, and how each one works.
| Product | How it works | Built for |
|---|---|---|
| Sensi.AI | Audio pods that listen in the home and send insights and alerts to the agency's care team | Home care agencies and franchise networks |
| Pontosense | 60 GHz radar in a corner of the room; falls, activity and vital signs, alerts by app | Home care agencies and senior living; Comfort Keepers' Comfort360 SafeGuard |
| Circadia Health | Radar beside the bed for breathing, heart rate and bed exits, reviewed by its clinical team | Nursing and post-acute care; offered by some Senior Helpers offices |
| StackCare | Battery motion and door sensors that learn a routine and send app alerts when it changes | Home care agencies, senior living and families |
| Lifeguard Health | Wi-Fi motion, door, fridge and bathroom sensors with a 24/7 alert center; follows routines, not falls | Home care agencies; offered by some Griswold offices |
| CarePredict | A wrist band with room beacons: possible falls, activity trends, a help button and two-way voice | Senior living; families buy it as SilverKin |
| SafelyYou | AI cameras in residents' rooms; its remote team confirms each fall for community staff | Assisted living and memory care communities |
| Vayyar Care | Radar on the wall or ceiling, fitted by installers; alerts go to facility staff | Senior living and care facilities |
| Butlr | Thermal sensors on the ceiling, with no camera or microphone; flags bed exits, wandering and possible falls for staff | Senior living communities, in pilots in 2026 |
| Nobi | A smart ceiling light that takes infrared images; it asks the person, a reviewer checks the image, then staff are alerted | Senior living and care homes |
| TeiaCare | An optical sensor above each bed with infrared night vision; alerts staff to bed exits and falls | Nursing homes, mainly in Italy |
All of them compared on one page: Compare.
When Cherish is the better choice
- A family wants one plug-in device that senses across several rooms, through walls.
- The family wants Cherish's response center behind the alerts, and to run it themselves through its app.
- You want sleep and routine trends from the same device, such as reduced motion or missed meals.
When Senecta is the better choice
- You want to offer monitoring yourself, under your agency's name, with alerts reaching your team.
- You want the client asked “Are you okay?” before anyone is called.
- You want each sensor's view to end at the walls of the rooms you chose with the client.
- You want to tell families exactly what is kept: nothing, unless a fall is suspected.
Questions agency owners ask
What are the alternatives to Cherish for home care agencies?
Cherish sells its Serenity hub to families and facilities. Agencies that want to offer monitoring under their own name look at Senecta (heat and sound), Sensi.AI (audio pods), Pontosense (radar) and StackCare (motion sensors).
Does Cherish have a camera or a microphone?
No camera. Its Home Hub page lists microphones, speakers and a voice interface alongside its radar.
Who answers a Cherish alert?
The family's Care Circle, Cherish's response center and, optionally, the client's doctor, according to its Home Hub page.
Can a home care agency offer Cherish under its own name?
We found no white-label or agency offer: Cherish sells under its own name, directly and through partners such as Alarm.com dealers and AT&T. Senecta is offered under the agency's name.
Next step
Compare it on your own book.
Thirty minutes with your client mix: which homes, what you would charge, and how the response would work.
Book your agency demoSenecta makes one of the products compared here, so read our description of ourselves with that in mind. We have described Cherish and the other products from their own public pages and their partners', as read on October 21, 2026, and linked each one; their offers may change. Senecta is not an emergency service or a staffed monitoring centre, does not replace in-person care, and no system detects every fall.