The short answer
Many of the largest US home care franchises now offer in-home monitoring alongside care, and they use different technologies: radar at Home Instead (Care+) and Comfort Keepers (Comfort360, with Pontosense), Sensi.AI's audio pods at Griswold, SYNERGY HomeCare and Always Best Care, Aloe Care's voice-activated medical alert at Home Helpers, StackCare's motion sensors at FirstLight, and a wellness bracelet at Right at Home. Most of these programs were announced by the franchisor itself, so an owner who wants something else, such as Senecta, which agencies offer under their own name, should start with the franchise agreement.
Brand by brand
| Offered by | Program | Technology | What it does, in its own words |
|---|---|---|---|
| Any home care agency, under its own name | Senecta, not part of a franchise program | Low-resolution thermal sensing and sound; no ordinary camera | Notices a possible fall, asks the client “Are you okay?”, then calls the family or the agency |
| Home Instead | Care+ | Radar-based motion sensing; “no cameras or recording devices” | “24/7 fall detection and automatic emergency response”, and voice-activated help that reaches its 24/7 response center |
| Comfort Keepers | Comfort360, launched June 2026 | SafeGuard, powered by Pontosense radar; a HomeSight Wellness Hub on the TV; an alert service | “Wellness Hub for engagement and communication, SafeGuard for proactive fall-risk awareness, and Alert for immediate access to emergency monitoring support” |
| Home Helpers | Direct Link, powered by Aloe Care (now part of Arlo) | Voice-activated medical alert with a Smart Hub and Mobile Companion; ConnectAI wellness calls added in June 2026 | Part of its Cared-4 program; Home Helpers has used Aloe Care's technology since 2022 |
| Griswold | Griswold Care Plus, powered by Sensi, a preferred partnership since June 2024 | Three plug-in audio pods; “audio only, no cameras” | It “can detect falls, physical distress, calls for help”, and early signs of other problems; some offices also offer Lifeguard Health |
| SYNERGY HomeCare | Sensi.AI preferred partnership, July 2026 | Sensi.AI's platform: audio pods for care, agents for sales and operations | Brings “Sensi's AI OS platform to SYNERGY's network of more than 250 franchisees across 625 locations” |
| Always Best Care | Sensi.AI's 24/7 AI Virtual Care Agent (2023); Electronic Caregiver's Addison Care (2026) | Audio pods; a virtual care platform | Sensi is one of five “Special Solutions”, beside Always in Touch, a “complimentary telephone reassurance program” |
| Right at Home | RightAssist, 2025 | A wristband | A “discreet wellness bracelet that connects users with their families”, rolling out to participating offices |
| FirstLight Home Care | FirstLight Smart Home Care, powered by StackCare | Passive motion sensors | Lets owners offer monitoring “without the use of cameras or wearable devices” |
| Assisting Hands | Pontosense Silver Shield, expanded nationwide in November 2025 | Radar | “AI-driven safety and wellness monitoring” |
| Homewatch CareGivers | Homewatch Connect by HomeSight, 2024 | A “smart camera synced to a client's television”, with motion and sound detection | Video calls on the TV, remote monitoring and alerts |
| Amada Senior Care | Amada Connect | Personal emergency response system: buttons, fall-detection pendants, a voice option | A trained care specialist receives the alert and dispatches a designated responder |
| Senior Helpers (some offices) | Circadia Health | Radar beside the bed | Breathing, heart rate and bed exits, reviewed by Circadia's clinical team |
Each program as its franchisor or maker describes it in the pages linked, read between October 21 and 24, 2026; programs and partners change, and an office may offer more or less than its network.
Six kinds of technology, and what each is for
- Thermal sensing and sound (Senecta, which agencies offer under their own name; not part of the programs above) notices a possible fall in the room and asks the client “Are you okay?” before anyone is called. See how it works.
- Radar (Home Instead, Comfort Keepers, Assisting Hands, some Senior Helpers offices) senses movement, and on some products breathing, without images and in the dark. It is usually mounted in the room. See Senecta vs Pontosense and Senecta vs Circadia Health.
- Listening pods (Griswold, SYNERGY HomeCare, Always Best Care) listen for falls, distress and calls for help, with wider insights for the care team; the consent conversation is about audio. See Senecta vs Sensi.AI.
- Medical alerts (Home Helpers, Amada, Comfort Keepers' Alert) let the client call for help by button or voice, and a response center answers; they depend on the client wearing the button or being able to call out, though some pendants also sense falls.
- Motion sensors and TV hubs (FirstLight, Homewatch CareGivers, Comfort Keepers' Wellness Hub) follow routines over days and support video calls and engagement, more than the moment of a fall. See Senecta vs StackCare.
- Wearables (Right at Home) go wherever the client goes, while worn and charged.
Several networks combine kinds: Comfort360 pairs radar with a TV hub and an alert service, and Always Best Care offers Sensi.AI beside a telephone reassurance program. No single sensor covers everything.
What it means for a franchise owner
- Start with your network's program. Most of the programs above were announced by the franchisor itself, and some carry its own brand: Care+, Comfort360, Direct Link, Amada Connect.
- Ask your franchisor before adding something else. Approval rules for products, suppliers and new services differ by network and are set in the franchise agreement.
- Ask who answers. Home Instead and Amada describe a 24/7 response center; with Sensi.AI, alerts go to the agency's care team; with Senecta, they go to your agency and the family.
- Ask what families must accept. A camera on the TV, a microphone, a wristband or a sensor on the wall each leads to a different consent conversation.
Independent agencies have the same options
Senecta is sold to home care agencies to offer under their own name, and much of the technology behind these programs is also sold to agencies outside any franchise: Sensi.AI, Pontosense, StackCare and Lifeguard Health all sell to home care agencies. The difference is the name on it: a franchise program carries the network's brand, while an independent agency can choose a service it sells as its own. Compare has each product with its sources.
Where Senecta fits
Senecta is not part of any franchise program above. It makes plug-in pods that home care agencies offer under their own name, independent agencies and franchise offices alike where the franchise agreement allows. Each pod pairs a low-resolution thermal sensor, which sees a person as a warm shape rather than a face, with a microphone, and uses AI to notice a possible fall in the room. The pod then asks the client “Are you okay?” and, if the answer is not a clear yes, calls the people in the home's response plan: your agency, the family, or both, in the order you choose. Each pod has its own cellular connection, so the home needs no Wi-Fi, and nobody can watch a pod live. Senecta is not a staffed emergency service. How it works explains each step.
Further reading
Questions agency owners ask
Which home care franchises use Sensi.AI?
Griswold (as Griswold Care Plus, powered by Sensi, in 2024), SYNERGY HomeCare (a preferred partnership in July 2026) and Always Best Care (in 2023) have announced it.
What does Home Instead use for in-home monitoring?
Its Care+ service uses radar-based monitoring, with no cameras or recording devices, for 24/7 fall detection and automatic emergency response, with voice-activated help that reaches a 24/7 response center.
What is Comfort Keepers' Comfort360?
A set of connected services Comfort Keepers launched in June 2026: Wellness Hub (by HomeSight, on the client's TV), SafeGuard (powered by Pontosense radar) and Alert, for emergency monitoring.
Can a franchise owner choose a different monitoring product?
It depends on the franchise agreement and the franchisor's approval rules, which differ by network. Ask your franchisor before you sign with another vendor.
Next step
Compare it with your network's program.
Thirty minutes: what your clients have today, what Senecta would add, and how alerts would reach your team.
Book your agency demoSenecta makes one of the products mentioned here and is not part of any franchise program named, so read this with that in mind. Each program is described from its franchisor's or maker's own pages, read between October 21 and 24, 2026; offers change, and offices differ. Senecta is not an emergency service, does not replace in-person care, and no system detects every fall.